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We are hiring Customer Service Executives for an Inbound Voice Process. The role involves handling customer queries and providing effective resolutions over calls. This is an excellent opportunity for fresh graduates as well as experienced professionals in customer service.

Airoli, Navi Mumbai
Experience: Fresher or 1 year
Key Responsibilities
  • Handle inbound customer calls in a professional manner.
  • Resolve customer queries, complaints, and requests efficiently.
  • Provide accurate information and ensure customer satisfaction.
  • Maintain proper call records and follow company guidelines.
Eligibility Criteria
  • Qualification : Graduation is mandatory.
Shift Details
  • Shift Timing : Between 8:00 AM – 8:00 PM (Any 10-hour shift).
  • Work Schedule : 5 Days Working.
  • Weekly Offs : 2 Rotational Offs.
  • Training Period : 1 Weekly Off.
Salary & Benefits
  • Salary Range : ₹20,000 – ₹24,000 per month.
  • Linguistic Salary : Fresher: ₹23,800
    Experienced: ₹26,800
Important Note
  • All educational and experience documents are mandatory for the background verification process.
Why Join Us?
  • Opportunity to work with a professional team.
  • Growth in the customer service domain.
  • Stable job with structured work schedule.
Apply Now

We are looking for dynamic and customer-focused professionals for a Blended Process role (80% Email & 20% Calling). The position requires handling customer queries via email and occasional voice support while ensuring high service standards.

Experience: 6 Months
Key Responsibilities
  • Manage customer queries through email (80%) and calls (20%).
  • Provide timely and accurate resolutions to customer concerns.
  • Maintain professional communication and service quality.
  • Ensure customer satisfaction and proper follow-ups.
  • Adhere to company policies and process guidelines.
Eligibility Criteria
  • Qualification : Graduate (Mandatory).
  • Experience : Minimum 6 months in Sales or Insurance.
  • Communication : Excellent communication skills (V6 Level).
Shift Details
  • Shift Timing : 9:00 AM – 8:00 PM (Any 9-hour shift).
  • Training Period : 1 Weekly Off.
Salary Package
  • Salary Range : ₹16,000 – ₹25,000 per month (based on experience & skills)
Why Join Us?
  • Opportunity to work in a professional blended process environment.
  • Skill development in both email and voice support.
  • Career growth in customer service and operations.
Why Join Us?
  • Opportunity to work with a professional team.
  • Growth in the customer service domain.
  • Stable job with structured work schedule.
Apply Now

Company :TSI (Transworld Systems India).

Process :US Mortgage / Insurance (Assurant).

Experience : Minimum 6 Months of BPO
Job Role : US Mortgage / Insurance Verification Executive
Hiring Drive – 4th May
  • Semi-Voice (Blended Process) : 20 Positions.
  • Non-Voice (Back Office) : 20 Positions.
  • Total Openings : 40.
Hiring Drive – 28th May
  • Non-Voice (Back Office) : 20 Positions.
  • Total Openings : 20.
Job Description
Non-Voice (Back Office)
  • Perform verification of mortgage and insurance details through internal systems.
  • Conduct document checks and data validation.
  • Maintain accurate records and reports.
  • No calling required.
Semi-Voice (Blended Process)
  • Handle outbound verification calls to customers/clients.
  • Perform backend verification and documentation tasks.
  • Update and maintain verification status in the system.
Eligibility Criteria
  • Graduate : Freshers can apply.
  • HSC: Minimum 6 months of BPO experience required.
  • Location Preference: Candidates based in or willing to work at Vashi.
Shift Details
  • Shift : US Shift.
  • Working Days : 5 Days a Week.
  • Transportation : Pick-up & Drop facility available.
Salary & Benefits
  • Non-Voice : ₹14,500 (In-hand) + Incentives.
  • Semi-Voice : ₹16,800 (In-hand) + Incentives.
Interview Process
  • HR Round.
  • Typing Test.
  • Operations Round.
Why Apply?
  • Work with an established organization in the US mortgage & insurance domain.
  • Great opportunity for freshers and experienced candidates.
  • Stable job with growth and incentive benefits.
  • Comfortable work environment with transport facility.
Apply Now

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